- We are given a collage of hotel life as Zero learns how to be a lobby boy.
- He works tirelessly for long hours serving all the guests, always invisible but always within sight.
- However, the primary focus isn't the hotel or Zero: It's Gustave.
- He, um, entertained many of the hotel's wealthiest clients, who seem to come specifically for him. They're all old, vain, insecure, blonde women.
- Gustave would also give a nightly sermon (always relevant to their job of course) and took his meals alone in his room.
- We are told the hotel's owner is a mystery, but Deputy Kovacs comes on his behalf to talk business.
- Mustafa says that we won't discuss his meeting of Agatha, but we see she is a girl of Zero's age who works at Mendl's, a local pastry shop.