Card-Not-Present Fraud

  

So convenient to buy just about anything online or by phone using a credit card. Bicycle for two with rear ejector seat? Easy. Dentures with built-in grill? Done. Yellow cake (Uranium, not the birthday kind) from Chad? One word: PayPal.

However, it’s a real challenge for online vendors to avoid card-not-present fraud, as they aren’t able to check for fake or stolen cards using microchips, or ask for identification. They have just a few options to detect if the card is not valid, such as asking for an address and comparing it to the billable address the credit card company has on file. They can also ask for the three-digit CVV code on the back of the card...but of course that can be stolen too.

A thief can get most of the information he or she needs by purchasing stolen credit card numbers that are actually advertised on the internet. They can also get them through phishing, where they send an email to an unsuspecting person (especially the elderly) asking that their credit card information be verified. Or perhaps a disgruntled employee uses the company credit card to go on a personal shopping spree. Then there are those who place an order online and then claim they never received it, getting a credit back from the vendor. Unfortunately, when the thief is successful in a card-not-present fraud, it’s the merchant who has to eat the loss.

Now that card-present fraud is decreasing with microchip technology, there has been an increase in card-not-present fraud. But there is hope for the future to prevent hackers from breaking into a company’s network and stealing their customer data through unsecure online payment systems. More and more online vendors and mobile phone payment apps are using tokenization, a fraud detection software in which the retailer does not have to store data such as credit card numbers on their network.

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Finance: How Do Credit Card Companies Wo...116 Views

00:00

finance a la shmoop. how do credit card companies work? you could write a

00:08

book on this but don't. it'll hurt instead think about a credit card [man carries huge book and grimaces]

00:11

company is kind of twisted moneylender who really makes money in two ways.

00:15

well first they make money from the people who take your credit cards like

00:20

when you use your credit card to lovingly pay shmoop 20 bucks a month for our

00:25

awesome content. thank you very much. that $20 charge carries about a 1% hit. from

00:30

the credit card company that is the hard-working elves here at shmoop only

00:35

keep about nineteen dollars and 80 cents from that twenty you just paid. credit [equation]

00:39

card companies need to pay for their jets right? well that one transaction was

00:44

just 20 cents but there are gujilion's of them so the dough adds up to billions

00:49

and billions really fast. unless do you think the job of being a credit card

00:53

company is easy, note that every few thousand transactions is done by some

00:59

bad actor like no different kind of bad actor. you know meaning of theif someone

01:04

behaving badly they've stolen your card and if race to Best Buy [man runs out of store carrying TV]

01:08

hoping to abscond with ten flat screens to sell on the street corner and make a

01:13

fast buck. while the credit card company is generally responsible for those

01:17

frauds against mankind and have to hunt down the bad guys .so that's one way

01:21

they make money. the other way credit card companies get paid is that they get

01:25

money from consumers who use them either directly or indirectly directly. means

01:30

something like an annual fee. and then there are charges well you know that is

01:36

if you don't pay off your credit card bill each month you carry what is called [credit card rates listed]

01:41

a balance. and on those amounts you pay huge interest. like for many buyers on

01:46

credit the fee is 15 to 20 percent per year these days and sometimes more. so if

01:52

you bought a thousand dollar television set with your 20% credit card and didn't

01:55

pay it off for three years you'd have paid $200 a year in interest for three

02:00

years or $600. do you think Visa Mastercard or Amex pay 20% interest for

02:07

the money they borrow to lend to you? hardly they pay very very low interest

02:12

rates like just a few percent in there so on the [visa employees pictured]

02:15

20% they charge you an interest to punish you for not paying off your

02:19

credit card their cost is more like 2% I either making like an 18% spread or

02:25

profit margin on that money. the 600 bucks you paid for renting the grand for

02:31

3 years from the kindly loving people at visa

02:34

Oh made visa over 500 bucks on that money nice. work if you can get it and [equation]

02:39

you know a really nice jet.

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